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2021 First-Line Supervisors of Retail Sales Workers Salary Guide

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

First-Line Supervisors of Retail Sales Workers Salary

Salary

$40.4K

Growth

-6%

Bright Outlook

Bright

Green

No

First-Line Supervisors of Retail Sales Workers Job Description

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Also known as:

Bakery Manager, Delicatessen Manager, Department Manager, Department Supervisor, Grocery Manager, Key Carrier, Meat Department Manager, Parts Sales Manager, Shift Manager, Store Manager

How Much Do First-Line Supervisors of Retail Sales Workers Make ? 2021

Percentile 10% 25% 50% (Median) 75% 90%
Annual Wage $26,290 $31,960 $40,350 $54,290 $70,060
Hourly Wage $12.64 $15.37 $19.40 $26.10 $33.68

How Much Do First-Line Supervisors of Retail Sales Workers Make ? 2021

Percentile
10%
25%
50% (Median)
75%
90%
Annual Wage
$26,290
$31,960
$40,350
$54,290
$70,060
Hourly Wage
$12.64
$15.37
$19.40
$26.10
$33.68

First-Line Supervisors of Retail Sales Workers Tasks

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
  • Keep records of purchases, sales, and requisitions.
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Establish and implement policies, goals, objectives, and procedures for the department.
  • Establish credit policies and operating procedures.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Enforce safety, health, and security rules.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

What Activities Do First-Line Supervisors of Retail Sales Workers Do?

  • Greet customers, patrons, or visitors.
  • Answer customer questions about goods or services.
  • Supervise sales or support personnel.
  • Establish operational policies.
  • Examine condition of property or products.
  • Monitor sales activities.
  • Train sales personnel.
  • Assign duties or work schedules to employees.
  • Supervise sales or support personnel.
  • Train sales personnel.
  • Develop marketing plans or strategies.
  • Maintain records of sales or other business transactions.
  • Coordinate sales campaigns.
  • Set up merchandise displays.
  • Sell products or services.
  • Set up merchandise displays.
  • Clean work areas.
  • Assign duties or work schedules to employees.
  • Monitor inventories of products or materials.
  • Prepare financial documents, reports, or budgets.
  • Purchase stocks of merchandise or supplies.
  • Monitor inventories of products or materials.
  • Establish operational policies.
  • Establish operational policies.
  • Examine condition of property or products.
  • Monitor work areas to provide security.
  • Monitor market conditions or trends.
  • Develop marketing plans or strategies.

Typical First-Line Supervisors of Retail Sales Workers Knowledge?

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

What Are Typical First-Line Supervisors of Retail Sales Workers Abilities?

  • Oral Expression - Communicating by speaking.
  • Oral Comprehension - Listening and understanding what people say.
  • Speech Clarity - Speaking clearly.
  • Speech Recognition - Recognizing spoken words.

What Are Typical First-Line Supervisors of Retail Sales Workers Skills? 2021

  • Active Listening - Listening to others, not interrupting, and asking good questions.
  • Service Orientation - Looking for ways to help people.
  • Speaking - Talking to others.
  • Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
  • Social Perceptiveness - Understanding people's reactions.
  • Coordination - Changing what is done based on other people's actions.
  • Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

What Are Typical First-Line Supervisors of Retail Sales Workers Interests?

  • Conventional - Occupations related to Conventional interests frequently involve following set procedures and routines. They include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising - Occupations with Enterprising interests frequently involve starting up and carrying out projects. Many involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Social - Occupations with Social interests frequently involve working with, communicating with, and teaching people. Most involve helping or providing service to others.

What Is The Projected Employment For First-Line Supervisors of Retail Sales Workers ? 2021

Location 2019 Employment 2029 Employment Percent change Annual projected job openings
United States 1,476,400 1,395,300 -6% 131,000

What Is The Projected Employment For First-Line Supervisors of Retail Sales Workers ? 2021

Location
2019 Employment
2029 Employment
Percent change
Annual projected job openings
United States
1,476,400
1,395,300
-6%
131,000

What Is The Required First-Line Supervisors of Retail Sales Workers Education & Experience? 2021

  • High school diploma or equivalent
  • Less than 5 years work experience
  • No on-the-job training

First-Line Supervisors of Retail Sales Workers Schools ?

School Program Name Location Length / Graduates
Academia Serrant Inc Floriculture/Floristry Operations and Management Ponce, PR Less than one year: 8
Academy of Art University Consumer Merchandising/Retailing Management San Francisco, CA 2 years: 1
4 years: 4
Adirondack Community College General Merchandising, Sales, and Related Marketing Operations, Other Queensbury, NY 2 years: 0
Albany Technical College Floriculture/Floristry Operations and Management Albany, GA Less than one year: 2
Alexandria Technical & Community College Selling Skills and Sales Operations Alexandria, MN At least one but less than two years: 0
Alexandria Technical & Community College Consumer Merchandising/Retailing Management Alexandria, MN Less than one year: 39
Allan Hancock College Selling Skills and Sales Operations Santa Maria, CA Less than one year: 5
Allen County Community College Retailing and Retail Operations Iola, KS 2 years: 0
Alpena Community College Selling Skills and Sales Operations Alpena, MI 2 years: 0
American Public University System Retailing and Retail Operations Charles Town, WV 2 years: 6
4 years: 16
Less than one year: 5

First-Line Supervisors of Retail Sales Workers Schools ?

School
Program Name
Location
Length / Graduates
Floriculture/Floristry Operations and Management
Ponce, PR
Less than one year: 8
Consumer Merchandising/Retailing Management
San Francisco, CA
2 years: 1
4 years: 4
General Merchandising, Sales, and Related Marketing Operations, Other
Queensbury, NY
2 years: 0
Floriculture/Floristry Operations and Management
Albany, GA
Less than one year: 2
Selling Skills and Sales Operations
Alexandria, MN
At least one but less than two years: 0
Consumer Merchandising/Retailing Management
Alexandria, MN
Less than one year: 39
Selling Skills and Sales Operations
Santa Maria, CA
Less than one year: 5
Retailing and Retail Operations
Iola, KS
2 years: 0
Selling Skills and Sales Operations
Alpena, MI
2 years: 0
Retailing and Retail Operations
Charles Town, WV
2 years: 6
4 years: 16
Less than one year: 5

First-Line Supervisors of Retail Sales Workers Jobs Near Me .

Job Title Company Location Date Posted Federal Contractor

First-Line Supervisors of Retail Sales Workers Jobs Near Me .

First-Line Supervisors of Retail Sales Workers 2021 Salary Guide By State

Common Careers